Your sewing machine is more than just another appliance. It is an investment that can give you hours of enjoyment, unlimited creative expression, or even provide a relaxing distraction. As an investment, it should be maintained to give you both dependability and longevity. Machine servicing is a big part of the service that we provide sewing enthusiasts at Sew This & That. We take it seriously. Here are some FAQs about servicing your sewing machine.
When should I have my machine serviced? We recommend that if you sew 2 to 3 times a week, then you should have your machine serviced every 12 months. If you have had your machine sitting unused for sometime, we also recommend having it serviced before using it again.
What does servicing do? There are 2 major aspects to a machine service. Firstly, a service will often fix nagging issues such as poor tension, or identify user-error issues which could otherwise limit your machine’s capabilities, and secondly it is a great preventative measure, often allowing big problems to be identified and addressed while they are still very small.
My machine is very old. Is it worth having a service done? In cases where you are unsure about the cost of a repair, we can book your machine in for a quote. For an up-front fee of $25 our technician will assess the machine and quote the repair or service for you. If you decide to go ahead, the $25 is deducted from the total cost of the work done.
Do I need to book in for a service? No. We are happy for you to bring in your machine whenever it is convenient for you, however some periods of the year are busier than others, so you may want to call first to find out when you should expect your machine back.
How long will my machine be away? Normally, we ask you to allow 10 working days for your machine’s service.
What do I need to bring with my machine? Your machine should have with it: its accessory box with all standard included feet, buttonhole foot, power lead and foot control, and carry case, a protective cover, or in a trolley bag. If your machine is an embroidery machine, then you should also include: its embroidery arm, smallest hoop, embroidery foot, and a bobbin wound with the bobbin fill that you usually use.